DocuSP, Nuvera & iGen3
How to Enable Debug Logging For Your OS X
- Open a Terminal session (Applications/Utilities/Terminal)
- At the terminal window prompt, type
sudo vi /etc/cups/cupsd.conf <Enter> to
open the cupsd.conf file in a text editor
- Enter administrator password at the prompt and the text
editor will open
- Type /debug < Enter > (this
searches for the word ‘debug’,
- Look for the line LogLevel info
- Use the arrow keys to place the cursor on the letter i
in info on the line LogLevel info
- Type cw < Enter > (info
- Type debug < Enter > to
insert the letters debug after LogLevel
- Hit the <esc > key to exit the
- Type :wq! <Enter>
(to exit and save the file) .
- Type sudo killall -HUP cupsd < Enter > (this
will restart the print subsystem).
- Type exit < Enter > (this
will close the session)
- Hold down the key as
you type the letter Q or use
your mouse to click on File/Quit
from the Terminal window to exit the application
- From any application, open a document and print it. This
produces more information in the log file which will be valuable.
- Bring the Finder to the front and from the
Go menu select
Go to Folder...
and enter /var/log/cups
- Send the error.log file
- To turn this off, follow steps 1-7 above and then for step #8,
substitute info for debug so
the line reads LogLevel info.
Created by Norman A. Teck
May 8, 2006